Privacy Policy – DWS WoodLast Updated: 2025/08/04
1. IntroductionDWS Wood (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable UAE data protection laws, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you visit our website [dvswood.com] or interact with our services.
2. What Data We CollectWe may collect the following categories of personal data:
- Contact Information: Full name, email address, phone number, location.
- Business Information: Company name, job title, nature of inquiry.
- Technical Information: IP address, browser type, operating system, referral URLs, cookies, and usage data.
- Transactional Data: Service preferences, inquiries submitted via forms.
- Marketing Data: Your preferences in receiving marketing from us.
We do not intentionally collect sensitive personal data (e.g., health, biometric, religious, or political data).
3. How We Collect Your DataWhen you fill out forms on our website
Through cookies and tracking technologies
Through direct communication (e.g., email, WhatsApp, phone)
When you interact with our advertisements or social media
4. How We Use Your DataWe use your data to:
- Provide and maintain our services
- Respond to your inquiries
- Process demo or consultation requests
- Personalize user experience and content
- Send newsletters, promotional content (only with your consent)
- Comply with UAE legal obligations
5. Legal Basis for ProcessingWe process your data based on:
- Your consent (e.g., newsletter sign-up)
- Contractual necessity (e.g., fulfilling your request)
- Our legitimate interests (e.g., improving user experience)
- Legal obligations under UAE laws
6. Cookies & Tracking TechnologiesWe use cookies and similar technologies to analyze traffic and enhance your experience. You may manage or disable cookies through your browser settings. Some features may not function properly without cookies.
7. How We Share Your DataWe may share your data with:
- Internal teams and subsidiaries under NDA
- Service providers and cloud platforms (e.g., CRM, email marketing tools)
- Governmental or regulatory bodies where required by UAE law
- Third parties only with your explicit consent
We do not sell your personal data.
8. International Data TransfersYour data may be processed outside the UAE (e.g., if we use international hosting or service providers). We ensure appropriate safeguards and that your data is protected as per UAE and international standards (e.g., Standard Contractual Clauses or data processing agreements).
9. Data SecurityWe implement appropriate technical and organizational measures to secure your data, including encryption, secure hosting, firewalls, and access controls.
10. Data RetentionWe retain your personal data only for as long as necessary for the purposes stated in this policy or as required by UAE law. You may request deletion at any time.
11. Your RightsSubject to UAE laws, you have the right to:
- Access your personal data
- Correct or update inaccuracies
- Request deletion or restriction of processing
- Withdraw consent at any time
- Object to direct marketing
- File a complaint with the UAE Data Office (dataoffice.gov.ae)
To exercise your rights, contact us at info@dvswood.com
12. Third-Party LinksOur site may contain links to external websites. We are not responsible for the privacy practices of those websites.
13. Changes to This PolicyWe may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date. We encourage you to review this policy regularly.
14. Contact UsFor questions about this Privacy Policy or to exercise your data rights:
Email: info@dvswood.com
Adress: UAE, Dubai, Schon business park, property number 355-01
Company: DWS Wood
Phone:
+97 155 223 93 96